Refund policy

We want you to love your purchase! If you’re not completely satisfied, here’s how our return and refund process works.

Returns

You have 7 days from the date of receiving your item to request a return.
Items must be unused, unworn, with tags, and in their original packaging to qualify for a return.

A receipt or proof of purchase is required for all returns.
To start a return, email us at handmadehavenassist@gmail.com.
Return Address
All returns should be sent to:
Address: -

Once your return request is approved, we will provide a return shipping label along with detailed instructions. Items sent without prior approval will not be accepted.

For any return-related inquiries, feel free to reach out to us at  handmadehavenassist@gmail.com.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue for you.

Non-Returnable Items

Please note, customized clothes are not eligible for return.
If you have any questions about your specific item, please contact us before initiating a return.

Exchanges

To exchange an item, return the original product first. Once your return is approved, you can place a new order for the desired item.